Automated Lead Routing & Assignment System

Stop losing leads to slow response times. Aiksol360's Round-Robin algorithm instantly routes new leads from Facebook/Zameen to the next available agent, ensuring a response within minutes, not hours.

Round-Robin Automation

Round-Robin Automation

Eliminate favoritism and delays. The system rotates leads evenly among your sales team (Agent A -> Agent B -> Agent C -> Agent A). This ensures every agent gets a fair share of fresh leads without the manager having to intervene manually.

Why this wins:

  • Zero manual assignment time.
  • Prevents 'Cherry Picking' (agents stealing only good leads).
  • Ensures 100% of paid leads are worked on immediately.
SLA & Response Monitoring

SLA & Response Monitoring

Don't let leads rot. Set a 'Service Level Agreement' (SLA). For example: 'Agent must call within 30 minutes.' If the agent doesn't update the lead status in that time, the system automatically **Re-Assigns** the lead to the next agent and notifies the Manager.

Accountability features:

  • Auto-Reassignment of neglected leads.
  • Escalation alerts to Admin if response time is slow.
  • Ensures you get ROI on your marketing spend.
Source-Based Routing

Source-Based Routing

Send the right lead to the right expert. You can configure rules: 'Send all DHA leads to the DHA Team' and 'Send all Bahria leads to the Bahria Team.' This ensures the potential buyer speaks to a specialist, increasing conversion rates.

Routing rules:

  • Route by Location (City/Society).
  • Route by Budget (High Value -> Senior Agents).
  • Route by Source (Facebook -> Digital Team).
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Activities

FAQs

Can I exclude junior agents from high-value leads?

Yes. You can create different 'Assignment Groups.' High-ticket leads (e.g., over 2 Crore) can be routed exclusively to your Senior Sales Team.

What happens if a lead comes at night?

The system still assigns it and sends a notification. The <a href='/real-estate-terms/#agent'>agent</a> wakes up to a 'New Lead' alert. Alternatively, you can set 'Shift Timings' so night leads go to the specific night-shift team.

Does it work with Zameen.com leads?

Yes. Leads parsing from Zameen emails are instantly fed into the Round-Robin queue, just like Facebook or Website leads.

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