Social Media Lead Capture & Management

Turn 'Likes' into 'Leads'. Aiksol360 CRM connects directly to your Facebook Page and Instagram. When a user comments 'Price?' or sends a DM, our system captures it as a lead and notifies your sales team instantly.

Facebook Page Integration

Facebook Page Integration

Stop switching between apps. Connect your Agency's Facebook Page to the CRM. Every message sent to your page lands in the CRM's 'Unified Inbox.' Your agents can reply directly from the CRM without needing admin access to your Facebook account. This keeps your social credentials secure while empowering your entire team to handle customer support.

  • Reply to FB Messages from CRM.
  • Keep your Facebook Password secure (Staff doesn't need it).
  • Convert chat conversations into 'Leads' with one click.
Auto-Capture from Comments

Auto-Capture from Comments

The money is in the comments. When you post a new plot and 100 people comment 'Details please,' our system detects intent. It can automatically send a private message (PM) to the user with the plot brochure and ask for their WhatsApp number. This turns passive scrollers into active leads without you lifting a finger.

  • Auto-reply to 'Price/Details' comments.
  • Turn commenters into database contacts.
  • Filter out spam/irrelevant comments.
Instagram DM Management

Instagram DM Management

Handle the modern buyer. High-net-worth clients prefer Instagram DMs. Our system aggregates all your Instagram messages into the same inbox as your Facebook messages, ensuring your team never misses a VIP query. You can share high-res inventory images directly in the chat to close the deal faster.

  • Manage multiple Instagram accounts.
  • Share inventory images directly in DM.
  • Track response time for social leads.
Social ROI Reporting

Social ROI Reporting

Which post sold the plot? Our analytics track the source of every lead. You can see exactly which Facebook Post or Instagram Story generated the lead that eventually bought the file. This allows you to double down on winning content and stop wasting money on posts that don't convert.

  • Track revenue per social channel.
  • Identify your best-performing posts.
  • Calculate 'Cost Per Conversation'.
Automated Lead Qualification

Automated Lead Qualification

Don't waste time on 'Window Shoppers.' Set up a simple auto-reply rule: If a user sends a message after 8 PM, the system replies: 'Thanks for contacting [Agency Name]. Are you interested in Buying or Selling?' Based on their reply, the lead is tagged and routed to the correct department (Sales vs. Inventory) automatically.

  • 24/7 Instant Response.
  • Pre-qualify leads before agent intervention.
  • Route 'Rentals' to the Rental Team automatically.
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FAQs

Do I need to give my Facebook password to my staff?

No. You connect the page once as Admin. Your staff gets access via the CRM 'Inbox' only. They never see your Facebook login details, keeping your account secure.

Can I connect multiple pages?

Yes. If you have different pages for different projects (e.g., 'Lahore Projects' and 'Karachi Projects'), you can connect all of them to one central CRM.

Does it support Instagram Stories?

Yes. Replies to your Stories land in the CRM Inbox just like regular DMs, so you can catch leads reacting to your daily updates.

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