Overview

A Recovery Receipt Voucher is used when the organization receives a payment against outstanding receivables such as overdue invoices, installments, deals, or customer balances.

This voucher updates the Customer Ledger and reduces the Accounts Receivable while increasing Cash/Bank.

It ensures accurate tracking of all financial recoveries and maintains a transparent audit trail.

Scenario

A customer who previously purchased a unit or had an outstanding invoice makes a partial or full payment.

The payment is recorded using Receipt Voucher → Recovery to update their ledger and reduce the receivable amount.

Accounts Impact

AccountDebitCredit
Cash / Bank
Accounts Receivable / Customer Ledger

Steps

1. Open Recovery Receipt Voucher

Navigate to Vouchers → Receipt Voucher → Recovery.

  • Select customer with outstanding balance
  • Choose payment method (cash, bank, cheque, online)
  • View pending invoices / installments / deals

The system automatically displays all unpaid and partially paid items for quick adjustment.

2. Enter Received Amount

Record the payment received from the customer against their outstanding balance.

  • Enter amount received
  • Allocate amount to specific invoice, installment, or deal
  • Ensure that recovered amount does not exceed due balance

The voucher ensures accurate financial posting and prevents over-recovery.

Practical Examples

1. Example 1 – Recovery Against Installment

Customer pays PKR 30,000 as an overdue installment payment.

  • Debit → Cash/Bank: 30,000
  • Credit → Accounts Receivable: 30,000

This updates the customer's outstanding installment balance.

2. Example 2 – Partial Payment Against Invoice

Customer pays PKR 10,000 against an invoice of PKR 25,000.

  • Debit → Bank: 10,000
  • Credit → Accounts Receivable: 10,000

Remaining PKR 15,000 stays as outstanding until next recovery.

Final Thoughts

Recovery Receipt Vouchers provide a reliable way to track all incoming payments against outstanding balances. They play a crucial role in maintaining an accurate customer ledger and ensuring smooth financial reconciliation.