Social Media Lead Capture & Unified Inbox

Convert social media engagements into qualified buyer leads. Aiksol360 CRM integrates directly with your Facebook Pages and Instagram accounts. When prospects comment 'Price?' or submit direct messages, our platform captures the inquiry as an active lead card and alerts your property specialists immediately.

Direct Facebook Page Integration

Direct Facebook Page Integration

Eliminate switching between disparate mobile apps. Connect your agency's official Facebook Page directly to the CRM. All inbound messages route into a centralized Unified Inbox where sales specialists can respond directly without requiring administrative access to your corporate Meta credentials. This safeguards your administrative passwords while enabling your sales team to provide prompt support.

  • Reply to Facebook Messenger conversations directly within the CRM.
  • Protect administrative passwords by restricting direct social logins.
  • Convert chat inquiries into tracked CRM lead profiles in one click.
Automated Comment-to-Lead Capture

Automated Comment-to-Lead Capture

Capture buyer intent from public social engagement. When you publish a new subdivision lot or preselling condominium project and prospects comment asking for pricing or unit details, the system detects buyer intent automatically. It dispatches a private message containing the project brochure, price sheet, and a request for their mobile contact number, turning casual engagement into qualified leads.

  • Automate instant direct messages for comments inquiring about price or terms.
  • Convert public commenters into qualified database contacts.
  • Filter out automated spam and irrelevant comments systematically.
Instagram Direct Message (DM) Management

Instagram Direct Message (DM) Management

Engage modern property investors effectively. High-net-worth buyers and overseas investors frequently evaluate properties via Instagram. Our system consolidates your Instagram DMs into the same centralized inbox alongside Facebook Messenger, ensuring high-value inquiries receive immediate attention. Specialists can attach high-resolution floor plans and project visuals directly inside the chat.

  • Manage multiple Instagram business profiles in one console.
  • Share high-resolution unit layouts and project renderings in DMs.
  • Track agent response times for social media inquiries.
Social Campaign Attribution & ROI Tracking

Social Campaign Attribution & ROI Tracking

Determine which social media campaigns drive closed sales. Our tracking engine monitors the origin of every buyer lead. Discover which specific Facebook post, Reel, or Instagram Story generated the inquiry that resulted in a signed reservation agreement and down payment. Allocate marketing budgets toward proven creatives and eliminate spend on campaigns that fail to convert.

  • Track closed contract revenue back to specific social channels.
  • Identify your highest-converting property posts and Reels.
  • Calculate true acquisition metrics, including Cost-Per-Conversation.
Automated Lead Qualification Bot

Automated Lead Qualification Bot

Qualify prospective buyers before routing them to sales specialists. Configure automated response flows: when a buyer reaches out after business hours, the system acknowledges them instantly and prompts: 'Thank you for contacting [Agency Name]. Are you inquiring about preselling condominium units, subdivision lots, or commercial leases?' Responses are tagged and routed to the corresponding project team automatically.

  • Provide 24/7 instant acknowledgment for inbound social inquiries.
  • Pre-qualify buyer intent and budget before specialist intervention.
  • Route commercial leasing and residential sales inquiries to separate teams.
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FAQs

Do I need to share our administrative Facebook login credentials with agents?

No. You connect your Facebook and Instagram business pages once as an Administrator. Sales personnel interact with prospective buyers exclusively through the CRM inbox without accessing your corporate social login credentials.

Can I connect multiple project pages to a single CRM dashboard?

Yes. If your brokerage maintains separate branding pages for different developments (e.g., Metro Manila High-Rise vs. Regional Subdivision Projects), all profiles connect into a unified CRM workspace.

Does the system capture replies from Instagram Stories?

Yes. Replies and reactions to your active Instagram Stories route directly into the CRM inbox as actionable lead conversations.

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